Contacting 7Search is Easy!
Do you know how easy it is to contact a 7search Service Rep? I do. And the answer is: Very easy.
The Support Staff gets in the office bright and early, 7:00 AM CST, and
they leave as the sun makes its way towards the west, 5:30 PM CST.
During those business hours the staff is always answering phone calls
from both Advertiser and Affiliates for an array of questions. Even if
they’re tied up with another call, voicemails are replied to as soon as
possible. The 7search Support Staff also replies to emails, which are
normally responded to within 90 minutes.
But the best, and in my
opinion easiest, way to contact a Service Rep is through our
live chat
feature. If you’re an Advertiser, the live chat tool is located right
on your account’s Dashboard. Affiliates can access it right from their
account as well by selecting the ‘Support’ tab at the top of their
account interface.
Once you click on the live chat icon, it only takes a few seconds for a
Service Rep to greet you. It’s that simple. There is no time limit, no
character limit, no question you can’t ask.
The live chat tool will allow us to:
- Quickly validate your credit card
- Walk you through new features
- Explain our online reports
And it’s not just limited to the items mentioned above. Go ahead and
ask our knowledgeable Support Staff any question you might have and get
an answer right on the spot.